R and I have concluded that we need to clone B.
We have had so much work recently that it seems like the only way forward. I have taken over diary keeping, since the incident where B booked himself a gig in Birmingham followed by a gig Belfast, which would only have been possible if he had used stepping disks to travel between the two locations.
We are now in the middle of the laborious process of training our clients to ring the office to check staff availablility before speaking to B about how to make the gig look pretty. We are still snowed with work though, which is brilliant. We are seriously considering taking on a fourth technician in the spring if it keeps up, so we can get some sleep.